Shipping Policy
Thanks for shopping with Sunglad Lighting. International shipping might experience delay due to covid-19. To keep track of your order, contact Sunglad Lighting ( support@sunglad-lighting.com) so we can provide you the order’s tracking number.(Attention: If your countries are at war, International shipping might experience delay as well. For example, it may take 20-30 days to Ukraine or Russia. )
Order Processing Time
Shipping Cost & Transit Time
Sunglad Lighting provides standard delivery service for all orders on the website.
Country |
Estimated Delivery Time |
Minimum Shipping Cost |
Courier Company |
Canada, USA |
6-9 working days |
US$19.8 |
DHL/FEDEX/UPS or Special Line |
Australia, New Zealand |
7-10 working days |
US$18.9 |
DHL or Special Line |
Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, UK |
7-15 working days |
US$15.85 |
DHL or Special Line |
Japan, Korea, Malaysia, Singapore, Philippines |
7-10 working days |
US$17.6 |
DHL or Special Line |
Greece, Cambodia |
7-15 working days |
US$16.8 |
DHL or Special Line |
Hong Kong, Macau |
7-10 working days |
US$9.5 |
DHL or Special Line |
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
Tracking
Delivery Time Exceeded
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email support@sunglad-lighting.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
Order Cancellations
About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
Contact Us:
Email: support@sunglad-lighting.com